Terms & Conditions

Effective Date: 15/09/2025
Website: https://www.mdfsajghar.in
Category: Kitchen & Dining Items / Home Electronics
Contact Information:

  • Address: Vill + PO - Tehatta, PS - Rajapur, Howrah, West Bengal, PIN - 711322

  • Email: mdfsajghar@gmail.com

  • Phone: +91-9330981590

1. Introduction

Welcome to mdfsajghar.in. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions (“Terms”). These Terms govern your use of our website, purchase of products, and interaction with our services.

If you do not agree to these Terms, we kindly request you to refrain from using our website.

2. Definitions

For the purpose of this Agreement:

  • “Website/Platform” refers to mdfsajghar.in.

  • “Company/We/Us/Our” refers to MDFS Ajghar, the owner and operator of this website.

  • “User/You/Customer” refers to any person accessing or purchasing from our website.

  • “Products” refers to Kitchen & Dining items, Home Electronics, and other items listed on our platform.

  • “Services” refers to online ordering, delivery, payment processing, and customer support provided through our website.

3. Eligibility

  • Users must be 18 years or older to purchase from our website.

  • By using the platform, you represent that you are legally capable of entering into binding contracts under Indian law.

  • If you are under 18, you may use the website only under the supervision of a parent or legal guardian.

4. User Responsibilities

  • You agree to provide accurate, current, and complete information while creating an account, placing an order, or making a payment.

  • You shall maintain the confidentiality of your login details and not share them with unauthorized persons.

  • You agree not to misuse the website for unlawful purposes such as fraud, misrepresentation, or hacking attempts.

  • You must ensure that your contact details (email, phone number, delivery address) are correct for smooth transactions.

5. Products and Availability

  • All products displayed on mdfsajghar.in are subject to availability.

  • We reserve the right to limit quantities, discontinue products, or update prices without prior notice.

  • Images of products are for illustrative purposes only; actual products may vary slightly due to lighting, screen resolution, or manufacturing changes.

  • The Company is not liable if a product goes out of stock after an order has been placed.

6. Pricing Policy

  • Prices listed on our website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

  • We reserve the right to revise pricing, add promotional discounts, or withdraw offers without notice.

  • Delivery charges, if applicable, will be displayed at checkout before payment.

  • In the event of pricing errors, we may cancel the order and refund your amount.

7. Orders & Payments

  1. Placing an Order:

    • You may place an order by selecting products, adding them to the cart, and completing the checkout process.

    • You must provide accurate details to avoid delivery issues.

  2. Payment Methods:

    • We accept secure payments via debit/credit cards, UPI, net banking, wallets, and cash-on-delivery (if available).

    • By providing payment details, you confirm that you are authorized to use the chosen payment method.

  3. Order Confirmation:

    • Once your order is placed, you will receive a confirmation email/SMS.

    • Orders are processed only after successful payment authorization.

  4. Order Cancellation:

    • Customers may cancel orders before dispatch by contacting us.

    • We reserve the right to cancel orders due to stock unavailability, pricing errors, or suspected fraudulent activity.

8. Shipping & Delivery

  • We deliver across India through trusted courier partners.

  • Estimated delivery time varies between 3 to 10 business days, depending on location.

  • Delivery delays may occur due to unforeseen circumstances such as strikes, weather, or courier partner issues.

  • Once dispatched, you will receive tracking details.

  • We are not responsible for delays caused by incorrect delivery addresses provided by customers.

9. Returns, Refunds & Exchanges

  • We follow a customer-friendly return & refund policy:

  1. Eligibility for Returns:

    • Products must be unused, undamaged, and in original packaging.

    • Returns are accepted within 7 days of delivery.

  2. Non-Returnable Items:

    • Perishable items, hygiene-sensitive products, and customized goods.

  3. Refunds:

    • Once the returned product passes inspection, refunds will be processed within 7-10 working days via the original payment method.

  4. Exchanges:

    • Exchanges are possible only for defective/damaged items.

For full details, refer to our Return & Refund Policy.

10. Intellectual Property

  • All content on the website, including logos, images, product descriptions, graphics, and designs, are the intellectual property of MDFS Ajghar.

  • Users may not copy, reproduce, distribute, or exploit any content without written permission.

11. Limitation of Liability

  • The Company is not liable for indirect, incidental, or consequential damages arising out of product use.

  • We do not guarantee that our website will be error-free, uninterrupted, or free of malware.

  • Customers must use products responsibly and according to manufacturer guidelines.

12. Privacy & Data Protection

  • Your personal data (name, address, email, phone, payment details) will be collected and stored for transaction and delivery purposes.

  • We ensure compliance with Indian data protection laws.

  • We do not sell or rent customer information to third parties.

  • For more details, please read our Privacy Policy.

13. Prohibited Uses

You agree not to use our website for:

  • Fraudulent activities.

  • Uploading viruses or malicious code.

  • Spamming or sending unauthorized advertisements.

  • Violating any applicable local, national, or international laws.

14. Third-Party Services

  • Our website may contain links to third-party websites for payments, deliveries, or promotions.

  • We are not responsible for the practices, content, or services offered by such third parties.

15. Termination of Access

  • We may suspend or terminate your account if we find misuse, fraud, or breach of Terms.

  • Customers may also request account deletion by contacting us.

16. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our control, including natural disasters, strikes, lockdowns, internet failures, or government restrictions.

17. Indemnification

You agree to indemnify and hold harmless MDFS Ajghar, its employees, and affiliates from any claims, damages, or losses arising out of your misuse of the website or violation of these Terms.

18. Governing Law & Jurisdiction

  • These Terms are governed by the laws of India.

  • Any disputes shall be subject to the exclusive jurisdiction of the courts of Howrah, West Bengal.

19. Amendments to Terms

  • We reserve the right to update or modify these Terms at any time without prior notice.

  • Continued use of our website after changes indicates your acceptance of revised Terms.

20. Contact Us

For queries or concerns, please contact:

MDFS Ajghar
Vill + PO - Tehatta, PS - Rajapur, Howrah, West Bengal, PIN - 711322
📧 Email: mdfsajghar@gmail.com
📞 Phone: +91-9330981590

21. Acknowledgment

By using our website, you acknowledge that:

  • You have read, understood, and agreed to these Terms.

  • You are legally bound by them in all transactions with mdfsajghar.in.